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GDPR Policy

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Last Updated: 2025.01.01

1. Introduction

At Authicles, we are committed to protecting your personal data and respecting your privacy. This GDPR Compliance Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following types of personal data:

  • Account Information: Name, Email Address, Username, Profile Picture, and Password.
  • Contact Information: Email and phone number for communication and verification.
  • Content Data: Posts, comments, likes, messages, photos, videos, and other user-generated content.
  • Payment Information: Billing details and transaction history for Pro Memberships and Wallet top-ups.
  • Usage Data: Device information, IP address, browser type, and interaction data on Authicles.
  • Cookies and Tracking: Cookies to enhance your experience and track user activity.

3. Purpose of Data Collection

We collect personal data for the following purposes:

  • Account Creation and Management: To create and maintain your user account.
  • Communication: To respond to inquiries, provide support, and send notifications.
  • Content Personalization: To personalize your feed and suggest relevant content.
  • Payment Processing: To process transactions for Pro Memberships, Ads, and Wallet top-ups.
  • Security & Safety: To detect and prevent fraudulent activities or unauthorized access.
  • Analytics & Improvements: To analyze usage patterns and improve our platform.
  • Marketing & Advertising: To deliver personalized ads (with your consent).

4. Legal Basis for Processing Data

We collect and process your personal data under the following legal bases:

  • User Consent: When you provide consent for data collection and marketing communications.
  • Contractual Necessity: To fulfill our contractual obligations, such as account management and payment processing.
  • Legitimate Interests: To enhance user experience, security, and platform functionality.
  • Legal Compliance: To comply with legal obligations and regulatory requirements.

5. How We Store and Protect Your Data

  • Data Storage: Your data is stored on secure servers with industry-standard encryption and access controls.
  • Data Security Measures: We implement SSL encryption, firewalls, and regular security audits to protect your data.
  • Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. User Rights Under GDPR

As per GDPR, users have the following rights regarding their personal data:

  • Right to Access: You can request a copy of your personal data stored on SayHie.com.
  • Right to Rectification: You can update or correct inaccurate personal information.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data.
  • Right to Restriction of Processing: You can request limited processing of your data under certain conditions.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing.
  • Right to Withdraw Consent: You can withdraw consent at any time where consent was the basis for processing.

7. How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at:

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized ads. You have control over cookie settings and can manage them through:

  • Cookie Consent Banner: You can accept or decline cookies when visiting Authicles.
  • Browser Settings: You can control cookies through your browser settings.

For more details, please refer to our Cookie Policy.

9. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors assisting with payment processing, analytics, and customer support.
  • Legal Compliance: Regulatory authorities to comply with legal obligations.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.
  • With Your Consent: We will share your data with third parties only with your explicit consent.

10. Data Transfers Outside the EU

Authicles may transfer personal data to countries outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Data Protection Agreements with third-party service providers to ensure GDPR compliance.

11. Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee GDPR compliance and data protection practices. For any GDPR-related queries, you can contact our DPO at:

12. Changes to This GDPR Compliance Policy

We may update this GDPR Compliance Policy periodically to reflect changes in data practices or legal requirements. Any changes will be notified to users through the platform or via email.
Last Updated: 01.01.2025.

13. Complaints and Disputes

If you believe that Authicles has violated your data protection rights under GDPR, you have the right to file a complaint with the Data Protection Authority (DPA) in your country.

14. Contact Us

If you have any questions, concerns, or feedback regarding this GDPR Compliance Policy, please contact us at:

Thank you for trusting Authicles!
We are committed to protecting your privacy and ensuring a safe and secure experience on our platform.